New online arbitration system for domain disputes
On June 2014, the chilenian domain register office implemented the new online arbitration system. This will help users and arbitrators with the follow up and resolutions of conflicts regarding domain names.
This tool is part of the plan that the National Counsel of Domain Names and IP Numbers (Consejo Nacional de Nombres de Dominio y Números IP) adopted in 2011 after approving the proposal of NIC Chile related to the regulation of domain names and the procedures to solve disputes.
The new service has a specially designed webpage where all parties involved can follow up each step of the arbitration process in a “safe online environment”. Arbitrators, as well as all parties involved have to work online.